Our team at LoanGuys.com is here to help you every step of the way — from your first question to your loan closing.
Whether you need help with an existing application or want to explore new loan options, we make it easy to get in touch.
💬 Contact Options
Contact Method | Details | Availability |
📞 Phone Support | Speak directly with a LoanGuys.com representative. | Monday–Friday, 9AM–6PM (PST) |
💻 Live Chat | Click the chat icon on our website for instant support. | Available during business hours |
24/7 — we typically reply within 1 business day | ||
🌐 Online Form | Submit your request via our website contact form. |
LoanGuys.com provides dedicated support for both new and existing clients — whether you’re applying for a loan or checking your application status.
🧭 Who to Contact for Specific Needs
Need Help With... | Contact |
New Loan Application | Speak with a Loan Advisor through application.loanguys.com |
Document Uploads or Loan Updates | Email your assigned loan officer directly |
Tech or Portal Access Issues | Email your assigned loan officer directly |
Post-Closing or Payoff Requests | Customer Success Team via email |
💡 Support Philosophy
We pride ourselves on fast, transparent communication.
When you reach out, you’ll always speak to a real person — no bots or endless phone menus.
Our Promise:
Real human support, not call-center scripts
Clear communication at every stage of your loan
Proactive updates throughout your application process
If you’re already in process, include your loan number or property address in your email for faster service.
🧠 Key Takeaway
Need help or have questions?
Reach out anytime via phone, chat, or email — the LoanGuys.com team is always ready to support you with quick, expert assistance.